Effective Date: November 10, 2026
Derksen Portable Buildings (“Derksen,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, purchasing a building, requesting information, or communicating with us.
Information We Collect
We may collect the following information:
- Name, mailing address, email address, and telephone number
- Order details, building specifications, and purchase information
- Delivery addresses, geographic coordinates, and delivery instructions
- Payment and transaction information
- Customer communications and service requests
- Website usage information, cookies, and device information
- SMS communication preferences and consent records
How We Use Your Information
We use customer information to:
- Process orders, quotes, and purchases
- Coordinate building manufacturing, scheduling, and delivery
- Send order confirmations and status updates
- Communicate regarding delivery appointments and changes
- Provide customer service and warranty support
- Maintain business records and improve our services
- Send promotional communications where permitted and appropriately authorized
- Comply with applicable legal obligations
SMS and Text Messaging
Customers who provide consent may receive SMS messages from Derksen Portable Buildings regarding their building orders and deliveries.
These messages may include order confirmations, manufacturing updates, delivery scheduling, delivery reminders, delivery status changes, and other order-related notifications.
SMS consent may be collected verbally, electronically, or through other documented opt-in methods.
Message frequency varies depending on order activity. Message and data rates may apply.
Customers may reply STOP to unsubscribe or HELP for assistance.
Consent to receive SMS messages is voluntary and is not a condition of purchasing goods or services.
Mobile information and SMS consent: We do not sell or share mobile phone numbers, SMS opt-in consent information, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.
We may share information with service providers that help deliver our messages, subject to appropriate confidentiality and data protection requirements.
Information Sharing
We may disclose information to authorized dealers, delivery providers, payment processors, technology providers, and other service providers as reasonably necessary to fulfill orders, provide services, and operate our business.
We may also disclose information when required by law or to protect our legal rights.
We do not authorize service providers to use customer SMS consent information for their own marketing.
Cookies and Website Analytics
Our website uses cookies and similar technologies to support website functionality, understand visitor activity, improve performance, and manage applicable advertising preferences.
For additional information, please review our Cookie Policy at: https://derksenbuildings.com/cookie-policy/
Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect customer information.
We retain personal information for as long as reasonably necessary to fulfill business purposes, maintain required records, resolve disputes, and comply with applicable laws.
No electronic transmission or storage system can be guaranteed completely secure.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and recordkeeping requirements.
You may opt out of SMS messages by replying STOP to a message or contacting customer service.
You may also manage cookies using the available website consent controls.
Third-Party Websites
Our website may contain links to third-party websites and services. Their privacy practices are governed by their own policies.
Children’s Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
Contact Information
Derksen Portable Buildings
950 S Commonwealth Drive
Mayfield, KY 42066
Customer Service: 270-804-7878
Email: customerservice@derksenbuildings.com
Website: https://derksenbuildings.com